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This store has earned the following certifications.
What’s in the Parcel? - Four (4) pieces large capacity ceramic pasta bowls - Each bowl has a maximum capacity of 30 ounces
Fambe Reactive Glaze Craftsmanship - Unique and uncopyable color, achieved through a temperature difference during the firing process - Each piece features a slight variation in color, offering a distinct and handcrafted appearance
Lead-Free and Large Capacity Design - Made from fine, lead-free porcelain, ensuring health and durability - Healthy and ideal for reheating in microwaves - Deepened design significantly increases the bowl's capacity - Perfect for serving porridge oats and other food items with a sauce component
Easy Stacking and Cleaning - Round-shaped design minimizes space in your cupboard or dishwasher - Smooth glaze makes cleaning easy - Porcelain can be fragile, so handling should be gentle; hand washing or using an automatic dishwasher is recommended
Quality and Customer Service - KYBSCZ team maintains high standards in product design, quality, and customer service - Packaging is carefully chosen to prevent damage during transit - We are dedicated to providing the best satisfaction to our customers - If you receive any issues with your order, please contact us for assistance
Please wash items by hand or in an automatic dishwasher to maintain the quality and longevity of your bowls.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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